At rday11, your privacy is our priority. This document transparently explains how we collect, use, store, and protect your personal information every time you use our platform.
All data is transmitted via 256-bit SSL. Your personal and financial information is never stored in plain text.
Rday11 never sells or rents your personal data to third parties for marketing or commercial purposes.
You have the right to access, amend, or request deletion of your personal data at any time through rday11 support.
Rday11 operates in compliance with the Malaysia Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.
Data is stored on servers protected by multi-layer firewalls and monitored 24/7 by our cybersecurity team.
You may opt out of receiving any marketing communications at any time without affecting your account.
Rday11 values the privacy of every user who entrusts us with their personal information. This Privacy Policy transparently explains how rday11 handles your personal data — from how it is collected and why it is needed, to who it may be shared with and how it is protected.
By using the rday11 platform, registering an account, or interacting with any of our services, you consent to the processing of your personal data as described in this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account.
This Privacy Policy should be read alongside the rday11 Terms and Conditions. Both documents form the basis of the agreement between you and rday11 regarding the use of the platform and your personal data.
Rday11 operates in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA) and international best practices in data management. We are committed to maintaining a high standard of privacy protection and will update this policy from time to time to reflect changes in our operations or applicable law.
Rday11 collects various types of personal information depending on how you interact with our platform. Below is an overview of the data we collect:
| Data Category | Examples of Information | How It's Collected |
|---|---|---|
| Identity | Full name, date of birth, MyKad number | Registration & KYC |
| Contact | Email, phone number, residential address | Account registration |
| Financial | Bank account number, e-wallet, transaction records | Deposits & withdrawals |
| Technical | IP address, device type, browser, general location | Auto login |
| Conduct | Game records, betting history, preferences | Activity within the platform |
| Communication | Support chat logs, emails to rday11 | Interactions with support |
Rday11 only collects data necessary for the stated purposes. We do not collect sensitive information such as health data, religious beliefs, or political views unless directly required by a specific legal obligation.
Personal data collected by rday11 is used for limited and lawful purposes. The following are the primary purposes for which your data is used:
rday11 will not use your data for any purpose beyond those stated above without first obtaining your renewed consent.
Rday11 does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. However, there are limited situations where data sharing may be necessary:
All third parties granted access to rday11 user data are required to sign strict data protection agreements and are only permitted to use that data for specified purposes. rday11 is responsible for ensuring all third-party partners maintain data protection standards equivalent to our own.
In the event of a merger, acquisition, or sale of rday11 assets, user data may be transferred to the new entity. You will be notified in detail should this situation arise.
Rday11 implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our key security measures include:
Although rday11 takes all reasonable precautions, no system is 100% breach-proof. In the event of a security breach affecting your data, we will notify you within the timeframe required by applicable law.
Rday11 uses cookies and similar tracking technologies to enhance the user experience, analyze platform usage, and maintain the security of your login sessions. The cookies we use are categorized as follows:
You can manage cookie settings through your internet browser. However, disabling certain cookies may affect the functionality of parts of the rday11 platform. We recommend keeping essential cookies active for an optimal gaming experience.
As a rday11 user subject to Malaysia's PDPA, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you at any time.
Update or correct your personal data that is inaccurate or incomplete.
Request deletion of your personal data in certain situations permitted by law.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a machine-readable format for transfer to another service.
Request a restriction on data processing in certain situations while a dispute is being resolved.
To exercise any of these rights, please contact the rday11 support team via live chat. We will process your request within 30 business days. In some cases, we may need to verify your identity before processing data-related requests.
Rday11 retains your personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy or as required by applicable law.
Once the applicable retention period has expired, your data will be securely deleted or anonymised so it can no longer be linked to any individual.
Rday11 operates using a technology infrastructure that may involve storing or processing data outside Malaysia. In such situations, rday11 ensures that data transfers are carried out with adequate safeguards through:
If you require further information about cross-border data transfers involving your personal data, please contact the rday11 support team.
The rday11 platform is strictly for individuals aged 21 and above. rday11 does not intentionally collect or store personal data from individuals under the age of 21.
If rday11 finds that data from individuals under the age of 21 has been collected unintentionally, that data will be deleted immediately and the relevant account will be closed. Parents or guardians who become aware that a child under their care has registered with rday11 should contact us promptly.
Rday11 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in how we handle personal data, technological developments, or amendments to applicable law.
When we make significant changes, we will:
Your continued use of the rday11 platform after an amendment notice is considered your acceptance of the updated Privacy Policy. If you do not agree with the changes, you may close your account and request data deletion before the amendment takes effect.
If you have any questions, concerns, or complaints regarding how rday11 handles your personal data, our team is ready to assist through the following channels:
We are committed to responding to all privacy-related inquiries within 5 business days. For more complex requests such as data deletion or data transfer, processing may take up to 30 business days.
Thank you for trusting rday11 with your personal data. We are committed to upholding that trust with full responsibility and transparency.
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